Last Updated: June 1, 2025 

1. Introduction 

Serein Spaces Private Limited (“Company,” “we,” “us,” or “our”) operates https://link.sereinspaces.com/ (“Service”). This Privacy Policy governs the collection, use, and disclosure of Personal Data when you use our Service and informs you about your privacy rights and how the law protects you. 

Contact Information:  
Email: info@sereinspaces.com  
Address: Metro Pillar Number 119, Khasra No 405, 2nd Floor, Mehrauli-Gurgaon Rd, Near PUMA Store, Ghitorni, New Delhi – 110030 

2. Data Collection and Processing 

Personal Data Provided by You: We collect Personal Data that you voluntarily provide, including but not limited to: name, email address, contact details, property preferences and requirements, correspondence, and any other information you submit through our Service. 

Automatically Collected Data: Through the use of cookies, web beacons, and similar tracking technologies, we automatically collect Usage Data including: IP address, browser type and version, device identifiers, pages visited, time and date of visits, time spent on pages, unique device identifiers, and other diagnostic data. 

Third-Party Data Collection: Our Service utilizes third-party analytics and advertising tools including Google Analytics (which collects demographic and behavioral data), Google Ads Pixel (for conversion tracking and remarketing), and Meta (Facebook) Pixel (for advertising optimization and audience creation). These services may collect and process data in accordance with their respective privacy policies. 

3. Legal Basis and Purpose of Processing 

We process your Personal Data under the following lawful bases: (a) performance of contract for providing real estate services and responding to inquiries; (b) legitimate interests for marketing, website analytics, fraud prevention, and business operations; (c) consent for marketing communications and cookies; and (d) legal obligation for compliance with applicable laws. 

The purposes of processing include: providing and maintaining our Service, responding to inquiries and communications, conducting marketing activities and promotional campaigns, analyzing website usage and improving user experience, targeted advertising and remarketing, fraud detection and prevention, and ensuring legal compliance. 

4. Data Sharing and Third-Party Disclosures 

We may disclose your Personal Data to: third-party service providers and data processors who assist in our business operations under appropriate data processing agreements; advertising partners including Google LLC and Meta Platforms Inc. for targeted advertising purposes; legal authorities when required by law, court order, or government regulation; and in connection with business transfers, mergers, acquisitions, or sale of assets, subject to confidentiality obligations. 

We do not sell, trade, or rent Personal Data to third parties for commercial purposes without explicit consent. 

5. Data Retention, Security, and Your Rights 

Data Retention: We retain Personal Data for the duration necessary to fulfill the purposes outlined herein, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of data and applicable legal requirements. 

Security Measures: We implement appropriate technical and organizational security measures including encryption, access controls, regular security assessments, and secure server infrastructure to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. 

Your Rights: Subject to applicable law, you have the right to: access and obtain copies of your Personal Data; rectify inaccurate or incomplete Personal Data; request erasure of Personal Data under certain circumstances; object to or restrict processing; data portability; and withdraw consent where processing is based on consent. To exercise these rights, contact us at info@sereinspaces.com. 

6. Cookies and Tracking Technologies 

Our Service uses cookies and similar tracking technologies including essential cookies (necessary for website functionality), analytics cookies (Google Analytics for usage statistics), advertising cookies (Google Ads and Meta pixels for targeted advertising), and functional cookies (WordPress and Elementor for enhanced user experience). 

You may refuse or manage cookies through your browser settings, though this may limit certain functionalities of our Service. 

7. Miscellaneous Provisions 

International Transfers: Personal Data may be transferred to and processed in jurisdictions outside India. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws. 

Minors: Our Service is not intended for individuals under 18 years of age. We do not knowingly collect Personal Data from minors without parental consent. 

Policy Updates: We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated through our Service or via email notification. 

Governing Law: This Privacy Policy shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder. Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi. 

For questions regarding this Privacy Policy or our data practices, contact us at info@sereinspaces.com. 

This Privacy Policy complies with applicable Indian privacy laws including the Information Technology Act, 2000 and associated rules.